Member Services
Company: Ascendo Resources
Location: Miami
Posted on: April 28, 2024
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Job Description:
Salary: $17 - 20 per hourReference: MFFCU -DGSeeking a highly
motivated and customer-focused individual to join the team as a
Member Services Representative.Located near Loan Depot ParkSchedule
M-F 07:15AM 03:45PMResponsibilities:Provide exceptional service to
members by addressing inquiries, resolving issues, and assisting
with banking transactions.Process account openings, closures, and
maintenance requests accurately and efficiently.Assist members with
online banking services, including troubleshooting login issues,
setting up new accounts, and guiding through online
transactions.Handle payment processing, including deposits,
withdrawals, and transfers, ensuring accuracy and compliance with
regulations.Serve as a resource for members seeking information on
products, services, and account features.Maintain a clean and
organized workspace, including teller and reception areas, ensuring
a professional and welcoming environment.Collaborate with team
members to meet performance goals and enhance overall member
satisfaction.Provide coverage for teller and reception duties
during breaks, ensuring uninterrupted service to members.Adhere to
all banking regulations, policies, and procedures to safeguard
member information and maintain compliance.Qualifications:Minimum
of 2 years of experience in personal banking, with a strong
understanding of banking operations, products, and
services.Bilingual proficiency in [Languages Required] to
effectively communicate with our diverse member base.Excellent
customer service skills with the ability to resolve inquiries and
issues promptly and professionally.Strong attention to detail and
accuracy in processing transactions and maintaining
records.Proficiency in online banking platforms and familiarity
with common banking software and tools.Ability to multitask and
prioritize responsibilities in a fast-paced environment.Flexibility
to cover teller and reception duties as needed during breaks.Strong
interpersonal skills with the ability to work effectively in a
team-oriented environment.Commitment to maintaining confidentiality
and protecting member privacy.Benefits:Weekly PayAfter 30 days:
Health, Dental, Vision, GAP, Short Term Disability, Accident,
Critical Illness and Life Insurance.Holiday Pay: New Year's Day,
Memorial Day, 4th of July, Labor Day, Thanksgiving and
ChristmasMilestone Bonus of 40 hours for every 1200 hours.Ascendo
is a certified minority owned staffing firm, and we welcome and
celebrate diversity.Ascendo is an Equal Opportunity Employer and
does not discriminate on the basis of race, color, religion, sex
(including pregnancy and gender identity), national origin,
political affiliation, sexual orientation, marital status,
disability, genetic information, age, parental status, military
service or any other characteristic protected by federal, state or
local law.CoralGablesAFTEMPby Jobble
Keywords: Ascendo Resources, The Hammocks , Member Services, Other , Miami, Florida
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